Customer Service & Shopping Policies

Shipping & Delivery

Once payment has been cleared, your order will be processed in the order it has been received. All orders will be shipped within 48 hours of payment processing.

Privacy & Security

We will not give out e-mail addresses or customer information.

Returns & Replacements

We will provide 100% product refund within 30 days of purchase on all unopened product.


You can place orders easily through our one-page checkout system. Either order as a guest or register your account for easier ordering.

Payment, Pricing & Promotions

We accept all major credit cards. Engineered Endodontics® has the right to change pricing and will honor all prices on authorized payments. Engineered Endodontics® also has the right to terminate or extend promotions at anytime.

Viewing Orders

To view an order simply login to your account and see all previous orders as well as status on any open orders.

Updating Account Information

You can update your account information at anytime by logging into your account.